Mega Bundle

Introducing our Mega Bundle, the ultimate package for fragrance oil lovers! This bundle includes all of the full size products from our store, totaling over 50 different scents. With this bundle, you'll have everything you need to create your own signature fragrance blends, experiment with new scents, or simply stock up on your favorites. Each fragrance oil is crafted with the highest quality ingredients, ensuring a long-lasting and delightful scent experience. Don't miss out on this amazing deal to elevate your fragrance collection to the next level

Return and Refund Policy:

 

At SG Fragrance Plus, we strive to provide our customers with high-quality fragrance oils that meet and exceed their expectations. However, we understand that there may be occasions when a return or refund is necessary. Please review our return and refund policy below:

 

1. Returns:

   - Eligibility: To be eligible for a return, the fragrance oil product must be unused, unopened, and in its original packaging. Additionally, returns must be initiated within 14 days from the date of purchase.

   - Return Process: If you wish to return a fragrance oil product, please contact our customer service team at 1-855-211-7779. Our team will guide you through the return process, including providing you with a return authorization number.

   - Return Shipping: The customer is responsible for covering the return shipping fees unless the product was received damaged or there was an error on our part. We recommend using a trackable shipping method to ensure that the returned item is received safely.

 

2. Refunds:

   - Refund Process: Once the returned product is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

   - Non-refundable Items: Certain items are non-refundable, including items that have been used, opened, or damaged by the customer.

   - Shipping Costs: Shipping costs are non-refundable, unless the product was received damaged, defective, or there was an error on our part.

 

3. Exchanges:

   - Exchange Process: We only replace items if they are defective or damaged. If you need to exchange a product for the same item, contact our customer service team at 1-855-211-7779 to initiate the exchange process.

 

4. Damaged or Defective Products:

   - If you receive a damaged or defective product, please contact our customer service team immediately with photos and a detailed description of the issue. We will assess the situation and provide you with instructions for returning the item or addressing the issue.

 

Please note that our return and refund policy may be subject to change without prior notice. We encourage you to review this policy periodically.

 

If you have any questions or concerns about our return and refund policy, please contact our customer service team for assistance. We are here to ensure your satisfaction and provide a positive experience with our fragrance oils.

Shipping Information for Fragrance Oil Company:

Shipping Method:

We offer various shipping methods to ensure the prompt and secure delivery of your fragrance oils. Please select from the following options:

 

1. Standard Ground Shipping: Our most economical option, perfect for domestic shipments. Estimated delivery time is 3-7 business days.

2. Expedited Shipping: For those who need their fragrance oils quickly, we offer expedited shipping. Estimated delivery time is 2-5 business days.

3. International Shipping: We provide international shipping to customers around the world. Delivery times may vary depending on the destination country's customs process.

 

Shipping Charges:

Shipping charges are based on the weight and destination of the package. The exact shipping costs will be calculated and displayed at the time of checkout. Please note that any applicable customs fees or duties for international shipments will be the responsibility of the customer.

 

Order Processing Time:

We strive to process and ship orders as quickly as possible. Orders are typically processed within 3 nbusiness days. However, please note that during peak seasons or promotional periods, order processing may take longer. Once your order is shipped, you will receive a confirmation email with tracking information.

 

Tracking Your Shipment:

Once your order has been shipped, you will receive an email notification with a tracking number. You can use this tracking number to monitor the progress of your shipment on our website or the carrier's website.

 

Shipping Restrictions:

Please note that due to international regulations and safety considerations, fragrance oils may have certain shipping restrictions. We cannot ship fragrance oils via air freight or to certain locations. If you have any concerns or specific shipping requirements, please contact our customer service department for assistance.

 

Contact Information:

If you have any further questions or need assistance with your order, you can reach our customer service team at:

- Phone: 1-855-211-7779

 

We value your business and will ensure that your fragrance oils are packaged securely and shipped with care. Thank you for choosing our fragrance oil company.